Welcome to Light of Mine! Enjoy complimentary shipping on orders more than $150!

Guest Services

Welcome to Light of Mine (LOM) Guest Services. We are committed to providing you with the highest quality experience and our goal is to ensure that every aspect of our company illuminates your life. It is our pleasure to answer any questions you may have, and we look forward to supporting your needs.

CONTACT

We can be reached via email at support@lightofmine.com

FAQ

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ORDERS

Complimentary shipping on orders over $150. For ongoing orders, LOM processes and ships in-stock items within 2 business days. If your item is out of stock, we will contact you via email with further information.

ORDER TRACKING

1. Please visit lightofmine.com
2. Login to My Account (must have a registered account)
3. View order history
4. Click on order number for fulfillment status

SHIPPING TERMS

Due to the delicate nature of our product, we offer overnight, one-day and two-day priority shipping through USPS, UPS, and FEDEX. Please note shipping rates are subject to change based on market conditions.

INTERNATIONAL SHIPPING

We ship internationally to select countries. For our Canadian customers, please select Canada from the country drop down menu, in the shipping address section of the checkout process. For questions or issues, please contact support@lightofmine.com

RETURNS & REFUNDS POLICY

We hope you love your Light of Mine (LOM) purchase! However, if for any reason you are not completely satisfied by our item(s), we accept returns within 14 days of receipt of shipment. Your items must be in their original, unused condition. We will refund your original form of payment within two weeks of receiving the goods back at our warehouse. Sale merchandise is final sale upon purchase and cannot be returned. Returns are accepted for unopened and unused products only, within 14 days of the original purchase date.

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RETURN PROCESS

1. Please visit lightofmine.com
2. Login to My Account (must have a registered account)
3. View order history
4. Click on the return link to fill out the return form

WHOLESALE

We can be reached via email at wholesale@lightofmine.com. Please include store name, full address, phone number, other brands you retail and why you wish to carry Light of Mine (LOM) products.

PRESS & MEDIA INQUIRIES

We can be reached via email at press@lightofmine.com

INVESTOR RELATIONS

We are grateful for all our investors who support the growing mission of Light of Mine (LOM). Each investment we receive furthers our work to bring more light into the world. If you are interested in exploring investment opportunities to advance our mission, please email us at investors@lightofmine.com

TRADEMARKS

Light of Mine ™ , LOM ™, the Light of Mine ™ logo, the LOM Light of Mine ™ logo, the sunburst “O” ™ logo, Become Illuminated ™, Experience The Light Within ™ are all trademarks or service marks of Light of Mine, Inc. in the USA and in other countries.

Privacy Policy

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Terms of Service

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Safety Information

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